GSMs on the line: Who is in charge?
Submitted by Taylor on 17 May, 2009 - 10:33GSM Simon Jones (Charing Cross) and GSM Stacey McManus (Wembley Central) have virtually no experience of operating in our industry and their management of both groups over the last year goes a long way in proving their incompetence. Performance manager Dave Proffit appears to have far too much involvement on all the groups and many staff members and reps are of the opinion that the GSM's don't lead their groups its Dave Proffit.