LU Trains: RMT Concerns about Role of Duty Managers in Grievances
Submitted by Janine on 6 April, 2011 - 16:06RMT General Grades Committee decision:
That we note the correspondence from London Underground and the report from our Regional Organiser.
We are very concerned that the role of the recently-reorganised duty manager grades in the grievance procedure will see grievances dealt with only within the driver’s own depot, and that in many cases, the grievance will not even reach the Train Operations Manager (TOM). This represents a devaluation of the grievance process, and will inevitably lead to genuine and serious grievances not being dealt with properly.

