Guidance For Train Operators On The Use Of ICSAs For SATs Duties
Submitted by Admin on 30 August, 2012 - 01:15Leaflets have been created to give advice to London Underground drivers on what actions to take when Incident Customer Service Assistants (ICSAs) are working on platforms carrying out SATs.
RMT believes that ICSAs are not adequately trained to carry out this safety related role. Their deployment on the paid side of stations also breaches a casualisation agreement reached between the RMT and LUL in 2008.
You can download the leaflet below. Local Reps should also have copies to distribute. For more information speak with a local rep or get in touch with us.


